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Frequently Asked Questions

Benefits Of Autoship

How Do I Join The Autoship Program?

To Join Our Autoship Program: Call 1-800-883-3144 or choose the "Subscribe and Save" option on any Nutronics Labs product.

When Does My 50% Discount Begin?

You will receive 50% OFF the retail price on all orders as long as you remain enrolled in the autoship program.

Can I change my autoship date?

Yes, call customer service at 1-800-883-3144.

Can I change products on autoship?

Yes, call customer service at 1-800-883-3144.

How Do I Cancel My Autoship Enrollment?

Autoship cancellations can only be done by calling our customer service number and speaking to a representative 48 hours prior to your next shipment. Cancel anytime.

Product Information

How Do I take IGF-1 Plus?

It is very important to follow these directions in order to achieve optimal results!

Spray: Shake well before use. Spray 2 times under the tongue, 3 times per day. Hold for 20 seconds before swallowing for best results. The active molecules are then released directly into your bloodstream. This is how Nutronics Labs’ sublingual spray delivery system is able to deliver enhanced bioavailability!

Dropper: Shake well before each use. With the 200,000 IGF-1 Plus Super Max take 14 drops under the tongue 3 times per day. Hold for 20 seconds before swallowing for best results. With the 100,000 IGF-1 Plus Maximum take 12 drops twice per day. Hold for 20 seconds before swallowing for best results. The active molecules are then released directly into your bloodstream. This is how Nutronics Labs’ sublingual spray delivery system is able to deliver enhanced bioavailability!

How Long Does A Bottle Last?

Each Nutronics Labs product, if taken as directed, is designed to be a 30 day supply.

When Can I Expect to See Results?

Depending on your current IGF-1 levels the product should help you experience benefits within 3-4 days. Individual results will vary.

What Make Nutronics Labs Products Superior To Other Products?

Nutronics Labs has the World Wide Rights to the most Potent, All Natural Deer Antler Velvet/IGF-1 known to man. Nutronics Labs was the first manufacturer of Deer Antler Velvet/IGF-1 in the United States, and was the first company to introduce this product to the western world over 25 years ago. Don’t be fooled by false claims. We have done lab tests and compared our product to others on the market only to find that our competitors' IGF-1 levels can’t compare to our lowest formulation of 10,000ng. We have the lab tests on our competitors products to prove this statement. Nutronics Labs IGF-1 products are totally Superior! We are the only company in the world that can legitimately offer different strengths ranging from 10,000ng – 300,000ng of IGF-1, IGF-2 & other growth factors. Nutronics Labs stands by our products 100% with a money back guarantee.

What Is The Difference Between Deer Antler Extract & Deer Antler Powders?

Deer Antler Powder only offers minimum relief for minor cases of arthritis, while Nutronics Labs Deer Antler Extract is effective and can help provide relief in both mild and severe arthritic conditions along with other medicinal benefits.

All Deer Antler Powder contains minimal amounts of IGF-1, but not enough to have any noticeable health benefits.

Deer Antler Powder allows just 15%-20% absorption by the time it is broken down in the digestive system, while Deer Antler Extract that is formulated into Nutronics Labs IGF-1 Products allow for enhanced bioavailability through our proprietary sublingual spray delivery system.

It is a fact that Deer Antler Extracts are far more superior and effective than Deer Antler Powders. Don’t be fooled by cheaper versions of Deer Antler products such as Deer Antler Powders or pills that provide little if any benefits.

What About Companies Who Claim To Be Certified Drug Free For Athletes?

Don’t be fooled by fake certifications by “so called” banned substance control groups that are not regulated by any government organizations. There is only one organization, (World Anti Doping Association) that can certify a supplement for use in sports. Some sports have their own governing bodies. Anyone can create a “so called” certification. If you are are involved in any type of organized sports that has a banned substance list, please check with WADA or your organization first before taking any supplement.

Why Do So Many Other Companies Claim to Have High Milligrams of Deer Antler Velvet?

Keep in mind that there a lot of companies out there proclaiming to have high milligrams of Deer Antler Velvet in their product, but it is NOT the milligrams of Deer Antler Velvet that makes the difference. It is the content of IGF-1 in the Deer Antler Velvet that helps you experience the Health Benefits and also allows you to achieve your Maximum Potential. Other companies can claim to have high milligrams of Deer Antler Velvet with absolutely little to no IGF-1 content in their product.

Nutronics Labs prides themselves in being the only company in the world that has the highest content of IGF-1, IGF-2 and other growth factors in their products. Nutronics Labs Ultra contains 10,000ng of IGF-1, IGF-2, & other growth factors. No other company in the world has even come close to the 10,000ng of IGF-1, IGF-2 & other growth factors formula. So again, it is not the milligrams of Deer Antler Velvet in the product, it’s the content of IGF-1, IGF-2 and other Growth Factors in Deer Antler Velvet that makes the difference and helps you achieve the Health Benefits. It helps you to be all you can be without the use of steroids.

When buying a product from a company that claims to have high milligram content of Deer Antler Velvet, you may want to ask them for a Certificate of Analysis (COA) of how much IGF-1 is actually contained in their product.

Why Do Other Companies Add Other Compounds To Their Products Like Niacin, etc.?

Beware of companies that add these “Filler Compounds” such as Niacin, L-Arginine, Tribulus Terrestris, etc. These compounds are most often added to give you a flushing sensation to make you think that the product is working, because they have an inferior grade of Deer Antler Velvet. Nutronics Labs uses only the Purest and Strongest Deer Antler Velvet in the World.

Does Nutronics Labs Keep Their Client’s Names Confidential?

Yes.

Nutronics Labs keeps all their clients names confidential. Not only out of respect to our clientele, but due to the fact that we have doctors working with Nutronics Labs, we are bound by the HIPAA laws. Nutronics Labs only reveals a client’s name when a client requests to do a testimonial or endorsement with written consent.

What If I am Using Other Medications?

It is recommended that you consult your physician if you are using other medications for health reasons.

Do I Need To Refrigerate My Bottle of IGF-1 Plus™?

No, but please do not expose the product to extreme heat as it may destroy the product.

Ordering Information

How Do I Place An Order Online?

You can shop conveniently and securely online. Simply go to the order now page where you can select amongst the Nutronics Labs Product line. You will be able to add the products and amounts to your shopping cart, and when you are ready to check out, simply click the checkout button.

What Payment Methods Do You Accept?

For Online orders we accept Visa, Master Card, Discover, and Paypal and American Express. All orders are processed through a secure 256-bit encrypted order page. Unfortunately, we do not accept Paypal as a form of payment for autoship.

Is This Site Secure?

Yes, every transaction is guaranteed to be safe and secure. You will not be held responsible for unauthorized charges made to your credit card while shopping on this site. We use an SSL 256-bit encrypted order form. Your credit card information is directed directly to the banking network for authorization.

Your IP address is automatically logged as a security method in case of any identity theft.

Sales and Special Promotions

Prices and special promotions are subject to change without notice. This policy does not apply to current active Autoship enrollments.

Shipping & Refunds

Do You Accept International Orders?

Yes, we ship internationally but we do not ship currently to the countries listed below:

Ascension Island, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Tristan da Cunha, United Kingdom

Do You Ship To P.O. Boxes, etc?

Yes, we ship to P.O. Boxes, APO, etc.

When Will My Order Arrive?

Please allow 1-2 business days for your order to be processed. This allows proper time to ensure your payment was processed properly. Most orders will arrive 4-5 business days once it has been processed depending on the shipping option you choose.

Who Will Deliver My Package?

All orders are shipped through USPS Delivery.

What If My Product Was Damaged?

If your order arrives damaged, please contact us.

How Can I Check On My Order Status?

To view your order status, click on the following link to login and enter your username and password that you created at the time of purchase. If you forgot your password, use the ‘forgot password’ link to have it emailed to the email address you ordered with.

Returns & Refunds

Nutronics Labs proudly offers a 30 Day Money Back Guarantee on your first order. Our 30 Day Money Back Guarantee does not include shipping and handling unless there is an issue with the order in which we will cover shipping.

Autoship cancellations can only be done by calling our customer service number and speaking to a representative 48 hours prior to your next shipment. 

We are committed to ensuring your satisfaction with every purchase. If you need to return an item please be aware that orders are eligible for return only within 30 days following delivery of your first order. In the event of our error leading to the return, we will cover all associated shipping costs.

Our team prides itself on processing refunds swiftly - typically within 48 hours of initiating a return. Once we've processed your refund, please allow 3-5 business days for your bank to process the transaction and for the funds to be credited to your account.

To initiate a return, simply call 1-800-883-3144 and speak to our customer service team who will promptly provide you with all necessary return instructions.

Wholesale

How Do I Become A Distributor?

Become a Nutronics Labs distributor. We also offer private labeling.

Call 1-800-883-3144 and ask to speak with our wholesale department.

Other

What Are Your Website Terms of Service?

By accessing the Nutronics Labs website (the “Site”), you are indicating your acknowledgement and acceptance of these Terms of Service.

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